Signpost - customer support

Early Help


We understand that from time to time families may need some extra support and help.

There are lots of ways in which we, as a school, can help and there are also many local services available to you, to access free of charge, who can offer you invaluable advice, help and support.

Who should I contact at the school if I need help or have concerns?
In the first instance please speak to your child’s class teacher, they are very well equipped to support you and your child with lots of different areas of school life.  If necessary, the class teacher will seek advice or further support from other areas of the school as follows:

Claire Willis – Principal and Designated Safeguarding Lead
Becky Blackman – Assistant Principal, Deputy Designated Safeguarding Lead, Year 5 and 6 Phase Leader
Sarah Wright – Interim Assistant Principal, Deputy Designated Safeguarding Lead and Specialist Education Unit Lead
Georgina Wrinch – Interim Assistant Principal, Deputy Designated Deputy Safeguarding Lead and EYFS Phase Leader
Laura Welbourne – Year 3 and 4 Phase Leader
Ana Cunha – Year 1 and 2 Phase Leader
Lucy Hopegood – Special Educational Needs Co-ordinator

All of the above members of staff can also be contacted directly via the school office.

Where else can I go for help?

 
Customer First
If you have any safeguarding concerns about a child please contact Customer First on 0808 800 4005.  If it is an emergency and you feel that a child is in immediate danger, please call 999.
 
This is a fantastic signposting site with lots of information on support groups, childcare, schools and advices across the whole of Suffolk.
Wellbeing offer a vast range of free services to support people with their wellbeing and to overcome difficulties such as stress and anxiety.
Citizens advice provides free and confidential advice on areas such as benefits, housing, family and relationship issues and legal issues.
This website has lots of information to help you keep well and to support your health and wellbeing.
This service offers free and impartial advice to parents finding childcare and other family services for 0-19 year olds.
This website provides lots of information on how to get help and advice with your mental health and wellbeing.